Refund Policy

If for any reason you are not satisfied with your purchase we will gladly accept your refund within 7 business days. All refunded items must be unaltered, unworn and in same shipping package. Must be in saleable condition. Most refunds will require the product to be sent back to our facility if it had already been shipped, but if it is not possible to ship item back to facility you might be eligible for a 50% refund.

We will issue refunds on items damaged in transit and ONLY if we are unable to replace that item. We will require a photo of the damaged item. We will not issue refunds for items confiscated by your local customs.

It is the responsibility of the customer to check with their local customs office to make sure they are buying a product that does not violate local laws. If customs should confiscate or return package to us, the Buyer is responsible for all shipping changes to and from us. Brighteyez Beauties is not responsible for confiscated goods or undelivered goods.

If you need to return an item due to damage by shipper, please Email us at Brighteyezbeauties@gmail.com. Include a photo of the damaged item, and we will replace it at no additional cost to you.